Your satisfaction is our priority and we are very much focused on getting our swimming suits to perfectly fit your children, so if you are unsatisfied with your purchase, we would love to help you exchange your product(s).
Please contact us via WhatsApp 082122003202 before arranging a delivery for your product exchange.

Then send the items you wish to exchange to our office:
Summertide
Jl. Ampera Raya no. 16 A/B, RT 7/RW 2, Pasar Minggu
Jakarta Selatan 12550 (Sebrang Yayasan Sumbangsih)
082122003202

For product exchanges, the shipping costs to and from our office are the responsibility of the customer. We recommend that a tracked service is used as we cannot exchange items lost in transit.

Terms & Conditions:
-    You must send package unboxing video
-    We offer exchanges, not refunds
-    Item must be returned within 7 days of receipt
-    Item must be unworn and in their original and undamaged packaging, with tags intact
-    Applicable for full price items 
-    Item was purchased from Summertide’s official store (Tokopedia, Shopee, Blibli, summertideswim.com)
-    This form must be included in the parcel to be returned
-    You do not need to file a complaint or an exchange request through the marketplace from which you shopped; it’s easier for us to take good care of you directly